Contact Us | Search Hitchcock Group

Storytelling at Scale™: Creating Multifamily Spaces that Speak

Written by: Sean McKenna

Published on:

In the world of multifamily landscape planning and architecture, considering problem solving as storytelling can transform spaces into living, breathing experiences that make us feel connected, grounded, and even inspired. It’s no longer just about creating functional spaces, it’s about creating authentic places with soul.

Creating a Place of Emotional Belonging
Have you ever visited a place that felt like it had its own heartbeat? That’s the magic of a well-told design story. When residents feel connected to the story of a place, they start to see it as more than just an apartment or condo; it becomes their home, a place where they belong. After all, as a multifamily developer or property manager, you’re not just leasing a unit, you’re selling a vibe, a feeling.

Whether it’s through reflecting the history of the area, honoring local cultures, or even highlighting environmental themes, storytelling can turn the experience of a place into an emotional one. Residents who feel emotionally connected to where they live are happier, more engaged, and more likely to stay longer, which adds value to the property and makes for a more cohesive community.

A Story Everyone Shares
In a multifamily property, storytelling can act as a bridge that connects people who might otherwise be strangers. A landscape and architecture that convey a shared narrative provide a common thread for residents to bond over. It’s the difference between merely passing someone in the hallway and stopping to chat about the community’s history or a unique feature on the property.

Imagine a trail system or walking path designed to reflect the local ecosystem, complete with interpretive signage explaining each plant’s role. Residents gather there, learning not just about nature but also connecting over shared curiosity and discovery. It’s these shared experiences that foster a real sense of community, making it easier for new residents to feel welcome and for long-time residents to feel a deeper sense of connection. The same experiences can flourish over properly designed amenity areas, like pool decks, outdoor courts and fire pits.


Multifamily residents have become exceptionally discerning, craving more services, greater authenticity and a real sense of community ­­– all the right ingredients for storytelling at scale. Hitchcock Design Group’s hospitality-focused amenity designs help to create the heartbeat necessary to foster a sense of community that leads to brand loyalty and property performance.



Connecting People to Nature
A story about the environment doesn’t just make the property look beautiful; it encourages sustainable practices and creates a connection to the natural world.

For example; a courtyard inspired by the story of local flora, with native plant species that support local pollinators and require minimal water. As residents learn about the story behind these choices, they feel a deeper appreciation for the property’s commitment to sustainability and may even feel inspired to contribute to that mission. It’s a way of fostering environmental responsibility that goes beyond messaging—it’s something people can experience and become part of.

More Than Just a Place to Live
With so many multifamily developments offering similar amenities (“resort-style pool!”), a strong narrative creates a sense of exclusivity and distinction that goes beyond the typical apartment complex. When people feel like they’re part of something unique, it adds an intangible value that makes the property more marketable and, ultimately, more profitable.

Plus, a property with a compelling story often has a strong reputation. People talk about the places that resonate with them, whether it’s the rooftop garden inspired by local culture or the communal space that honors the area’s history. This storytelling-driven reputation can turn a property into a brand in its own right, something that attracts residents who want more than just square footage they want bragging rights to a place they can proudly call “home.”


OUR MULTIFAMILY MARKET EXPERT
Trent Rush | Senior Principal

With over 20 years of professional experience, Trent Rush employs a collaborative design approach to provide clients with exceptional service and uniquely responsive design. A graduate of Purdue University, Trent has compiled a diverse portfolio of work which showcases his true passion, giving form to his clients’ visions for their projects. As leader of Hitchcock Design Group’s Austin office, he is an established presence in the market and blends his expertise of the area with an eye for design aesthetics. Trent’s team achieves a successful integration of their experience by emphasizing the pertinent role the environment plays in the use and enjoyment of a space.

Contact Trent at 737.402.5444 or email him here.

View our Multifamily e-brochure here.


Also On The Blog

Our practice ranges from multifamily to mixed-use, civic to senior living, healthcare to hospitality, recreation to education and more. Want to dig deeper? We’re all about that.